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Capstone FE
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Home   |   Terms Of Use   |   Customers Service
We believe “Good customer service is the lifeblood of any business.” We offer promotions and competitive prices to our valuable students and clients and at the same time deliver high quality in our training and business consultation. We hope our customers can pass positive feedback about our business along to others, who may then try our training services.

We truly want to have good customer service and we ensure the following are consistently applied :

1. Phone call answering – You can contact our office line at (852) 21171112 or hotline 60851815 directly talk to our Managing Director, Fiona Lam for advice, enrolment and share your thoughts about our business.

2. Listen to our students – We will listen and respond to your request and comments and will suggest how to solve the problems and your queries.

3. Deal with complaints – We will deal with your complaints instantly and be helpful as we treasure your comments for future improvements.

4. Addition information – We will give you additional information about our courses and update you instantly about our products.
We want our business to become known for its good customer service and we are determined to apply the above simple rules consistently. We reckon the irony of good customer service over time will bring in more new customers than promotions and price ever did.

We want our business to become known for its good customer service and we are determined to apply the above simple rules consistently. We reckon the irony of good customer service over time will bring in more new customers than promotions and price ever did.